FAQ

What is the return policy?

Items shipped from SECApparelonline.com, can be returned within 30 days of delivery.

Customized Products

Custom products are not returnable but may be refunded or replaced within 30 days of delivery if the products are damaged /defective upon arrival, or materially different from what was ordered.

What are the shipping options?

USPS, UPS and DHL

When will I receive my order?

Orders within the USA takes 2 to 4 business days based on location. International order transit time varies depending on the respective carriers. We ship all our orders within 24 hours to 48 hours.

What do I do if I never received my order?

What do I do if I never receive a defective order?

How do I make changes to an order I’ve already placed?

Where are you located?

We are located in Virginia, USA.

Do you sell in bulk / wholesale?

Yes. Contact us for bulk purchase pricing.

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